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(226 A4 pages)...as included in our Complete Business Package. Below are some of the subjects we cover in detail--
Preface, Contents, Introduction
Overview of the rental market, recent developments etc…
Section 1 - Preparation & Local Research Comprehensive letting agency training including –
Getting ready to trade - organising for a smooth and seamless start, your business format, deciding on a name, working area, preparing the forms and documents, bank accounts, communications, etc., researching your area via the 'eyes' of a letting agent - specially designed research sheets included, identifying and targeting the major sources of business, developing the right approach for your locality, business plan and cashflow forecast documents included...
Section 2 - Marketing & Promotion Comprehensive letting agent training including –
How to boost-start your business quickly and inexpensively, & acquire unlimited properties to let without advertising, exploiting your natural advantages as a new & independent agent, why competition doesn't matter, and how to make it work in your favour, ongoing marketing strategy - passive, active and proactive marketing, maximising advertising response, and utilising minimal resources to best effect, winning ways on the telephone - turning 90% of calls into cash, how to use other local agents to help your business, 17 cost-effective ways to reach landlords and tenants - many completely free, securing follow-up business - again and again…
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Section 3 - Registering Properties & Advising Landlords Comprehensive guidance for letting agents including –
Secrets of instant and accurate rental valuations, impressing landlords and maximising your credibility as an agent, visiting the property and taking particulars - all forms, literature etc. provided, giving 'professional' advice, even with your first property, important safety issues, bedsits, HMO's etc., choice of services, importance of the agency agreement, proof of ownership, enhance your image and profits by offering specialised insurance, how to guarantee the landlords’ rent without risk…
Section 4 - Selecting Tenants & Arranging Viewings Comprehensive letting agency training including -
The types of tenants to aim for and avoiding timewasters, understanding tenants' priorities and satisfying their needs, qualifying the applicants, recommended security precautions when arranging viewings, know the dynamics - maximum viewings, maximum lettings, maximum fees, the right and wrong ways to conduct viewings, horses for courses - matching tenants to properties, dealing with dss claimants - the procedures explained…
"We are now set up in the above premises, and I am finding the Southcourt Business Package a godsend. I recently attended a day course run by ARLA entitled 'A Practical Guide to Setting Up in Lettings'. It made me realise how much I had already learned from your business package, but more importantly it made me realise what excellent value the package is. To gain the same knowledge and get the same information would cost me thousands in courses, and even then I doubt it would be so comprehensive. It is my indispensible bible!"
Ms D Edgar More testimonials...
Section 5 - Pre-Tenancy Procedures Comprehensive letting agent training including –
The sequence of events, holding deposit, fees, credit checking etc., various referencing procedures - what to do and what to watch for, about guarantors - when, why and how, granting the right tenancy and completing the legal forms, essential information about rentals and security deposits, unsafe practices and pitfalls you should avoid, company lets and holiday lets explained (agreements included), transfer of utilities, water rates & council tax, preparing the inventory & schedule of condition, about stamp duty, etc…
Section 6 - Managing the Property Comprehensive lettings agency training including –
The key to smooth property management - 50 properties feel like one, checking the tenants in & out - points to watch, processing rentals - paying the landlord and yourself, administering the 'Client Account', arranging maintenance and repairs, eliminating minor repairs for the landlord and yourself, periodic inspections, rights of entry, what to look for, the correct ways to extend or terminate a tenancy, dealing effectively with rent arrears and other occasional problems, about break clauses, statutory periodic tenancies, when and how to serve notices, regaining possession etc., the right and wrong ways to refund the deposit, landlords' tax issues explained, ongoing management procedures - organising for success, 8 bonus income opportunities you can exploit - easily and legally…
Section 7 - Legal Knowledge Comprehensive letting agency training including -
The legal side simplified - gas, electrical, fire safety regulations, relevant tenancy law, agency law, holiday lets, company lets, other pertinent legislation, full guidance on important new legislation effective in 2007/8 (HMOs, HHSRS, tenancy deposits, landlord licensing, accreditation, disability discrimination, EPCs)…
Appendix
Specialised suppliers, products and services for letting agents, tenant referencing and specialised insurances, 'to let' board suppliers, trade associations and how to join one, sources of grants, training etc., safety inspection contractors, update sources, document completion examples, 16 standard letters, extra topics - lodgers, holiday lets, company lets. Letting Agency Course examination (optional) - 20 multipart questions to test your knowledge…
…and much more |
