Hello Peter
 
I am really pleased that things have taken off so quickly and positively for you. However, this is not at all unusual -- many of our customers have been amazed at the amount of business they have been offered at a very early stage. Many landlords prefer to deal on a personal level with a small enthusiastic agent, rather than the larger impersonal and often indifferent firms.
 
My grateful thanks for permission to use your excellently written letter as a testament to our product.
 
Do not hesitate to call if you require any further advice or assistance.

Kind regards,

Mike Hathaway
(Manager)
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Southcourt Property Management --
Residential Lettings & Management / UK-Wide Relocations
E: admin@southcourt.co.uk   T: 020 7277 5033   F: 020 7277 5016
W: www.southcourtproperty.co.uk   www.lettings-opportunity.co.uk
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----- Original Message -----
From: XXXXXXX Lets
To: enqs@southcourt.co.uk
Sent: Thursday, June 17, 2004 9:55 PM
Subject: My First Business Transactions

Dear Mike,
Just to let you know how my business has really taken off to a good start without trying and long before my launch date or having set much in place.
One of the first things I had to do was to open my business and client accounts, which I did through Lloyds TSB. My new bank manager suggested that I joined him and other business colleagues at a "Business Breakfast" that he hosts each month for networking business to business, I readily accepted at the time but later found that I had already made a commitment for that morning and later phoned my apologies accordingly. Well apparently he had added my name and business to the breakfast list but forgot to take it off.
The next day I was knocking a few balls up at the golf driving range when my mobile rang, and this chap said, I would not know him, but he was trying to find me the previous morning, having seen my details on the breakfast list. He was looking for an agent to find tenants for 2 flats that he owned.
Shock, horror, panic now what do I do? I hadn't even anything to write any details down, but after explaining where I was, asked if he would be good enough to ring me back in a couple of hours when I would be back in my office.
Well I rushed home, re-read some of your guides again, loaded up the CD added my headings and phone numbers etc and printed off a load of forms and information. His phone call came back, I arranged to see him at the flats later that afternoon, we agreed terms and I had the commission, I even suggested that they were worth another £50 a month each to which he said OK. I placed an advert for them that weekend in the local paper, had several enquiries, and within 2 weeks I had a tenancy signed up with monies paid and the tenant moved in, and on the other flat which is not vacant for another couple of months, I have a holding deposit.
Soon after that I was recommended to a printer for my letter headings and business cards. On the meeting that morning he had just moved out of his house for a new one he was buying, but at the last minuet the sellers pulled out of the deal. By the end of me ordering my stationary from him he asked me to market his house to let.
Now several more weeks down the line I'm still not up and running fully, but thanks to your easy to understand and professional business package I was able to confidently conduct myself and very quickly produce all the necessary paperwork, which has given me a superb start.
Many many thanks,
Peter XXXXXX (XXXXXXX Lets)
 
P.S. I am happy for you to use this letter in full with my name as a testament to your package.