• Southcourt Property Services Ltd. Est 1989.  Letting Agent Training since 1997
  • 020 3397 0070

What Does Running a Letting Agency Involve?

These days with cut-backs and the high cost of business premises, many people are running a business from home or a small office, and Letting Agents are no exception. Landlords and tenants are met at the properties, paperwork is handled by email and post, and payments can be received via Paypal if required. Your website is your shop window.

The Letting Agent's role

The letting agent's role is to bring together the two parties – property owners (landlords), and people seeking somewhere to live (tenants). In many cases the landlord requires only a 'tenant find' service, but these days more than half of all landlords engage the Letting Agent to let and then 'manage' the tenanted property. The property itself may be anything from a studio flat to a large country house.

The qualities required

To run a letting agency you really just need common sense and people skills – being able to communicate comfortably, both on the telephone and in person is also useful. Of course a thorough knowledge of the legal side is essential, as is a full understanding of how to run a letting agency business in practical terms. These aspects are fully covered in our training and operating manual.

The work involved

  • Marketing your services to local landlords
  • Taking property details and providing advice where necessary
  • Advertising the properties to attract tenant applicants
  • Listing tenants requirements and matching to properties
  • Carrying out viewings of properties
  • Referencing tenants and preparing the legal documentation
  • Receiving first rental and deposit, and finalising the paperwork.

Where you are ‘managing’ the property, you would also –

  • Check tenants in against the inventory
  • Receive ongoing rental payments and forward balances to landlords
  • Deal with any maintenance or other issue that may arise (at landlord's expense)
  • Carry out periodic inspections of the property
  • Check tenants out at the end of a tenancy.

We cover the entire process

In our Letting Agency Training & Operating Manual we fully cover the legal aspects, and take you through the entire procedures of running a letting agency step-by-step. We also provide all the legal documents, administration forms and standard letters that you will need to run your Letting Agency business in an organised, efficient, and profitable manner.

If you have any queries or issues that you need help on, simply use our telephone or email Support Service, and we will provide you with sound practical guidance and help based on our own extensive experience in the business.

Your success is our success. What goes around comes around. We want your letting agency business to thrive so that you will recommend us, and provide a nice testimonial for our collection!

How much can I expect to earn as a letting agent?